Customer experience measurement - 6 questions - 6 answers McKinsey on Marketing & Sales 7:24 5 years ago 4 916 Скачать Далее
BEST PRACTICES for Developing a Customer Experience Strategy | PeopleMetrics LIVE! PeopleMetrics, Inc. 34:12 3 years ago 12 389 Скачать Далее
Customer Experience Metrics Will Improve Your Company's Performance Blake Morgan 3:59 6 years ago 21 436 Скачать Далее
Measuring Customer Satisfaction as a Service-Based Business | The Journey GoDaddy 6:26 3 years ago 3 018 Скачать Далее
The Role of IT in Customer Experience Measurement Broadcom Infrastructure Software 2:49 5 years ago 36 Скачать Далее
The Importance of Measuring Customer Experience Broadcom Infrastructure Software 1:32 5 years ago 80 Скачать Далее
Customer Experience: Are we measuring the right things? Cranfield School of Management 13:13 12 years ago 4 362 Скачать Далее
Customer Experience Metrics: NPS, CSAT or Customer Effort: Explained! CustomerSure 12:52 5 years ago 41 119 Скачать Далее
Measuring and Managing the Customer Experience ServiceDeskInstitute 22:18 3 years ago 228 Скачать Далее
